Support technician
Quebec | Full-time
Konek innovates and unveils the very first ” Smart Hotel as a Service” (or “SHaaS”) offer: a technological and interactive subscription platform specially designed to simplify the life of hoteliers and improve the experience of their customers. Konek is a new Quebec startup in full expansion in the field of telecommunications specializing in the hotel industry.
You are always on the lookout for new technologies and you would like to pursue a career in a booming field, you have come to the right place. We are looking for an IT Support Technician.
Tasks and responsibilities:
You will help support a cutting-edge technology platform that is revolutionizing the hospitality industry.
Do you have these qualifications and skills:
Desired skills
- Excellent customer contact;
- Ability to work as part of a team;
- The ability to popularize technical concepts;
- Autonomy, a desire to learn and to do so in a self-taught way;
- Work in an organized way and manage several projects simultaneously;
- You have great problem-solving skills and are brimming with ingenuity;
Technical skills
- Training relevant to the position;
- Basic notions of TCP/IP networks;
- Knowledge of BASH, SSH and Debian;
- The ability to diagnose correctly and quickly;
- A driver’s license to visit customers
- A good level of English.
Advantages :
Come evolve in an environment that looks like you.
- All-you-can-eat coffee and snacks;
- Group insurance coming soon;
- An allowance for kilometers traveled on customer premises
- A stimulating work environment
- Hybrid working – telecommuting permitted
- Laptop supplied
The candidate must live in Quebec City to travel to work or to customers as needed.
Job Type: Full Time, Permanent
Salary: $55,000.00 to $70,000.00 per year (depending on experience)
*The masculine is used to lighten the text, without prejudice to the feminine form.