When customization rhymes with simplicity and profitability A boutique hotel in search of a solution that reflects its image In the heart of Quebec City's Old Port, Hôtel des Coutellier embodies understated elegance and a tailor-made experience. With 27 meticulously appointed rooms, attentive service and a well-established reputation among local...
Technologies for a modern hotel in 2023 and beyond
In the dynamic world of hospitality, technological innovation is at the heart of the transformation of customer experiences. Travelers' expectations are changing rapidly, and modern hotels - often referred to as "smart hotels" - need to adapt accordingly.
Podcast Mon Carnet : The hotel customer experience with Jean-François Rousseau
Customer experience is at the heart of customer success and loyalty. In the latest episode of #moncarnet, Jean-François Rousseau, CEO of Konek.ai, shares his perspectives on this crucial topic.