Aperçu — Article Alfred Fonctionnalités · Le concierge IA, Konek Alfred : et si chaque chambre de votre hôtel avait son propre concierge ? Le concierge IA, Konek. Découvrez comment Alfred transforme la télévision en assistant personnel pour vos clients — et en allié précieux pour vos équipes. 7 minutes...
A new era in hotel call management with Konek.ai
In a context where every customer interaction counts, the telephone remains a critical channel for hoteliers. Yet it is still largely under-exploited. How many calls are missed each week? When is the team overwhelmed? What is the real quality of telephone service? With its new telephone usage reports, Konek.ai finally...
Konek Osiris: hotel technical support goes video
In the hotel industry, every minute counts. A technical problem at reception, a piece of equipment that doesn't work, a misunderstanding in a system... and the whole customer experience can be impacted. In response to this reality in the field, Konek.ai launches Konek Osiris: a remote video support service designed...